Returns & Refund Policy

Effective Date: September 12, 2020

At SIDHYA TECH LLC, we are committed to ensuring customer satisfaction with every purchase. This Returns & Refund Policy outlines the terms and conditions for returning products and requesting refunds. Please read this policy carefully before making a purchase.

30-Day Return Window

  • Products may be returned within 30 days of the original purchase date
  • Return requests must be initiated through our customer support team
  • Original proof of purchase (receipt or order confirmation) is required
  • Products must be returned in their original condition and packaging

Eligibility Criteria

  1. 1
    Unused ConditionProducts must be unused, unopened, and in their original packaging with all accessories, manuals, and documentation included.
  2. 2
    No Physical DamageProducts showing signs of physical damage, wear, or modification will not be eligible for return.
  3. 3
    Valid DocumentationA valid purchase receipt or order confirmation number must be provided with the return request.
  4. 4
    Return AuthorizationA Return Merchandise Authorization (RMA) number must be obtained before shipping any product back to us.

Return Process

1

Contact Support

Email us at info@sidhyatechno.com or call +1 (510) 563-7444

2

Receive RMA

Get your Return Merchandise Authorization number and shipping instructions

3

Ship & Refund

Ship the product back and receive your refund within 7-10 business days

Non-Returnable Items

  • • Software products and digital downloads (once activated or downloaded)
  • • Custom-configured or personalized products
  • • Products purchased during special promotional sales (unless defective)
  • • Services that have already been rendered
  • • Products without original packaging or missing components

Refund Processing

Once we receive and inspect your returned product, we will send you an email notification confirming receipt. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund (unless the return is due to our error or a defective product).

Questions about returns?

Our customer support team is here to help you with any questions or concerns.

Contact Support

Email: info@sidhyatechno.com

Phone: +1 (510) 563-7444

Address: 437 N ORINDA CT, MOUNTAIN HOUSE CA 95391